Frequently asked questions

Find answers to common questions about our products and services
We offer a 30-day return policy on all items. Products must be unused and in their original packaging. Please contact our customer service team to initiate a return.
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery within 2-3 business days.
Absolutely. We carefully curate every item to ensure it meets our standards for quality, craftsmanship, and timeless design.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's tracking page.
You can reach our customer care team through our Contact page or by emailing us. We aim to respond to all inquiries within 24–48 business hours.